Privacy Policy

The information available on this site has been created to provide general information about Canam Group Inc. and its subsidiaries (“Canam”). Canam does not warrant the information contained herein, which is provided on an “as-is” basis, without warranty or representation. Despite its best efforts, this site may contain inaccuracies or clerical errors.

Protecting your Personal Information is important to Canam. Below is our privacy policy regarding the treatment of the Personal Information you have shared with Canam. This privacy policy will inform you of the purposes for which Canam collects your Personal Information and your options regarding this collection, how Canam uses and discloses your Personal Information, as well as the storing, security, and destruction methods used to process your Personal Information collected by Canam. This privacy policy is also intended to inform you of your rights regarding access to and rectification of your Personal Information, and the procedures to file a complaint with Canam regarding your Personal Information.

For any questions and comments, or if you would like to contact Canam’s privacy officer, please use the contact information provided at the end of this privacy policy.

1. Definitions

In this privacy policy, unless the context indicates otherwise, the following terms have the following meanings:

Personal Information: means any information that directly or indirectly identifies an individual, such as a home address, personal e-mail address, personal telephone number, date of birth, or social insurance number. Business contact information such as an employee’s name, position, place of work, business e-mail address, and telephone number are not considered Personal Information.
Privacy Incident: means the unauthorized access to Personal Information, the unauthorized use or disclosure of Personal Information, the loss of Personal Information, or any other breach in the protection of Personal Information. Examples of Privacy Incidents include:
- sending an e-mail containing Personal Information to the wrong person;
- theft or loss of a computer, tablet, or cell phone used for business purposes;
- loss of data caused by a virus, computer vulnerability, or human error;
- unauthorized access, retrieval, or disclosure of Personal Information;
- the use of Personal Information for purposes other than those for which it was collected or those to which the person concerned has consented;
- a ransomware attack;
- intrusion into Canam’s computer system;
- intrusion into a computer, tablet, or cell phone used for business purposes.
Profiling: means the collection and use of Personal Information to assess certain characteristics of an individual, including analyzing the individual’s job performance, economic status, health, personal preferences, interests, or behavior.
Anonymized Personal Information: means Personal Information that no longer makes it possible, at any time and in an irreversible manner, to identify a person directly or indirectly.
Depersonalized Personal Information: means information that no longer enables the direct identification of the person concerned.
Sensitive Personal Information: means information that, because of its medical, biometric, or other intimate nature, or because of the context in which it is used or communicated, gives rise to a reasonable expectation of privacy.
Third Party: means any person external to Canam.
Business Transaction: means the alienation or lease of all or part of a business or its assets, a change in its legal structure by merger or otherwise, obtaining a loan or any other form of financing, or a lien taken to guarantee obligations.

2. Collection and Use of Your Personal Information

By providing your Personal Information to Canam, you agree that Canam may collect and use such information in accordance with this Privacy Statement. You also have the right to access, rectify, modify, and delete your Personal Information at any time.

This Personal Information is accessible only to Canam employees who need access to it in the course of their work, is considered confidential, and will be treated as such by Canam, which keeps it in a secure environment.

In processing job applications, Canam collects and processes your Personal Information through the recruitment platform of its supplier SmartRecruiters. This Personal Information is accessible only by Canam employees who need access to it in the course of their work. However, in the event of a problem with the platform, the SmartRecruiters support team may also have access to your Personal Information to help Canam resolve the problem. If you would like to know more about SmartRecruiters’ privacy practices, please refer to their privacy statement.

Canam may collect the following Personal Information:

Name
Home address
Personal e-mail address
Personal telephone number
Date of birth
Resume
Criminal record report (only for those applying for certain types of employment)
Medical information (only for those applying for certain job categories)
Bank details

Canam collects this Personal Information for the following reasons:

To help protect the business interests of Canam and its customers;
To recruit new employees;
To personalize your experience on Canam’s website;
To meet legal requirements.

Canam is concerned about the protection of the Personal Information it collects and undertakes to ensure that the necessary security measures are employed to ensure the protection of this information.

Canam will only use your Personal Information for the purposes for which it was collected unless we obtain your consent to use it for a different purpose. However, Canam may use your Personal Information for a purpose other than that stated, without your consent, only in the following cases:

When it is used for purposes compatible with those for which it was collected;
When its use is clearly for the benefit of the person concerned;
When its use is necessary for the prevention and detection of fraud or the evaluation and improvement of protection and security measures;
When its use is necessary for the supply or delivery of a product or service requested by the person concerned;
When its use is necessary for studies, research, or the production of statistics and when it is depersonalized.

Once the purposes for which Canam collects or uses Personal Information have been fulfilled, Canam will ensure that the Personal Information is destroyed or anonymized.

3. Communication of Personal Information

Canam will not disclose, sell, rent, or share your information with Third Parties without your consent.

Canam may share some of your Personal Information with its service providers, such as recruiting and medical experts. These service providers may be located outside the province of Quebec.

Notwithstanding the foregoing, Canam may, without your consent, communicate to a Third Party your Personal Information that is necessary:

to our Legal Department and our external legal services;
to the Director of Criminal and Penal Prosecutions (Directeur des poursuites criminelles et pénales) if the information is required for a prosecution for an offence under applicable law;
to a person or body charged by law with the prevention, detection, or suppression of crime or breaking the law, who requires it in the performance of his or her duties, if the information is necessary for the prosecution of an offence under an applicable law;
to a person to whom it is necessary to communicate the information within the framework of an applicable law or for the application of a collective agreement;
to a public body within the meaning of the Act respecting access to documents held by public bodies and the protection of personal information (Quebec) or any other similar applicable law which, through a representative, collects the information in the exercise of its powers or the implementation of a program under its management;
to a person or body with the power to compel disclosure who requires it in the performance of his or her duties;
to a person to whom this communication must be made because of an emergency endangering the life, health, or safety of the person concerned;
to a person or organization, as part of a mandate or service contract, or as part of a Business Transaction;
to a person who may use the information for study, research, or statistical purposes under the law, provided that a privacy impact assessment is conducted prior to such disclosure;
to a person who, by law, may collect debts for Canam and who requires it for this purpose in the performance of his or her duties.

In the event that Canam discloses or communicates your Personal Information outside the province of Quebec, Canam undertakes, in addition to having obtained your prior consent to such communication, to carry out a privacy impact assessment.

4. Consent

By using Canam’s website, you accept and agree, without limitation or qualification, to be bound by and comply with this Privacy Statement. The same applies if you apply for a job and thereby transmit certain Personal Information to Canam.

By providing registration information and submitting information through interactive features of the Canam website, you consent to all actions that Canam takes with respect to such information in accordance with this Privacy Statement.

An individual may withdraw his or her consent to the use or disclosure of his or her Personal Information to Third Parties at any time, subject to the exceptions detailed in this Privacy Statement. To do so, the individual must contact Canam’s Privacy Officer.

5. Privacy Incident

If Canam is the victim of a Privacy Incident and your Personal Information is affected, Canam will notify you if the incident poses a risk of serious harm to you.

Notwithstanding the foregoing, Canam will not notify a person whose Personal Information is affected by the incident if disclosure would impede an investigation by a person or body that is required by law to prevent, detect, or suppress crime or infractions of the law.

6. Use of Non-Personal Information

Most major sites, including Canam’s, use these technologies to better serve their customers or users. These include cookies, Web beacons, the Facebook pixel, and other data analysis and personalization service technologies, which allow the collection of personal information. This personal information includes the user’s country of origin and language. In addition, cookies collect data relating to a user’s session and browsing preferences.

However, it should be noted that this personal information is, from the moment it is collected, anonymized, i.e. it does not allow, at any time and in an irreversible manner, the direct or indirect identification of a person. Anonymized Personal Information also does not enable us to draw up user profiles. It is compiled to provide statistical data on traffic patterns and to measure the effectiveness of our websites. We may use this data to improve site content and determine which services or features are most important to our users.

Tracked conversions generated by the Facebook pixel may be used to measure the effectiveness of advertisements, to define personalized audiences for ad targeting, for dynamic ad campaigns, and to analyze the effectiveness of the website’s conversion funnels.

You have the option of accepting or rejecting cookies by making your choice via the banner that appears on your screen when you first visit the Canam website. Your choice will be valid for one year.

7. Internet-Related Risks

Although Canam makes every effort to ensure that Third Parties do not access your Personal Information, Internet communications are subject to interception, loss, or alteration.

8. Third-Party Links

Our various websites may contain hyperlinks to other sites. If you decide to access Third-Party sites using these links, you do so voluntarily. These links are provided for your reference only. As these sites were developed by Third Parties, Canam has no control over them and therefore assumes no responsibility for them.

9. Copyright

All content on Canam’s websites is the property of Canam. It is protected by intellectual property laws and regulations, including copyright laws, and may not be used, reproduced, or communicated without the prior written consent of Canam.

10. Access, Rectification and Withdrawal Rights

An individual whose Personal Information is collected and retained by Canam may inquire about the Personal Information collected, the people within the company who can access it, and the duration of information retention. An individual may also ask Canam to provide a copy of the Personal Information that Canam has. Access to Personal Information is free of charge. However, a reasonable fee may be charged for the transcription, reproduction, or transmission of such information.

In the event of a change in one’s Personal Information, the person must contact the Privacy Officer in writing advising them of such change.

Notwithstanding the foregoing, Canam may refuse to disclose Personal Information to an individual where disclosure of the information could reasonably be expected to:

interfere with an investigation conducted by its internal security department to prevent, detect, or suppress crime or infractions of the law or, on its behalf, by an external department with the same purpose or a security guard or investigation agency licensee issued in accordance with applicable laws;
have an effect on legal proceedings in which any of these persons has an interest;
reveal Personal Information about a Third Party or the existence of such information where such disclosure would be likely to cause serious harm to such Third Party, unless the Third Party consents to such disclosure or it is an emergency endangering the life, health, or safety of the person concerned.

11. Questions, Comments and Complaints

If you have any questions about this Privacy Statement, or if you would like to make a complaint about Canam’s handling of your Personal Information, please contact Canam’s Privacy Officer:

Privacy Officer Canam Group Inc. 270, chemin Du Tremblay Boucherville (Quebec) J4B 5X9

Phone: 450 641-4000 | Toll-free: 1 866 506-4000